Walking into the store looks wonderful, some wonderful sales people BUT beware!!!! Once you buy the home furniture ( they demand payment in full in advance of it's even shipped) you'll likely come upon an enormous recreation receiving the shipping at time and date you program- they'll give you some excuse or declare you were not there and refuse to come back and it's up to you the customer to rearrange your whole timetable for one more working day - after placing apart on a daily basis to obtain the shipping which most people who have busy agenda and work isn't simple to do, you can be instructed they'll "try out to have the driving force to return w your household furniture you previously paid for" it is apparently the stores method of doing business bc even the supervisor and supervisor spit out exact line that they're sorry but you will need to now routine another day w not the slightest issue or make an effort to receive the customers stuff shipped within the working day they scheduled The opposite Peculiar issue is the shipping and delivery motorists evidently Really don't connect by contact or textual content like most places So you haven't any technique for communicating w them- if you live in the condo w a back safety gate they cannot locate they're going to pull up look to get a 2nd and travel off and because they do not answer their cellular phone or reply to text you have no way to COMMUNICATE w driver I discussed my annoyance to the older salesperson who shrugged and explained sorry but look at the intense facet that I am certain one of today before long it will get delivered??????

Worst practical experience at any time in my life! Dont invest in just about anything listed here mainly because they act similar to the customer is #one until eventually it is sent in your house and afterwards its impossible to have anything at all mounted or speak to anybody! The finance was quoted Completely wrong, return policy quoted Incorrect, the shipping/pickup system was horrible! I'd to invest times on the telephone with these folks and the one who was imagined to compensate me and make it ideal gave me her personal number but then under no circumstances returned my calls all of them lie!

They're going to get in touch with you employing an "mysterious number" then, whenever you abide by up, they are going to inform you that they previously arrived to the house and that not one person was responding. How was that when Now we have a CCTV and evidence that not one person came whatsoever! This is certainly my next list of get from this store. The initial get was Okay but with this 2nd batch of buy, I feel they may have lost me endlessly like a shopper. Their store agent is no assist both. No empathy.

I'll preface this indicating that I've had terrific working experience with Bob's prior to now I've purchased a great deal of home furnishings over the many years, but hardly ever labored with the Dedham store. I purchased a bookcase throughout the Bob's Web page and paid out for shipping. I received a get in touch with (from your Dedham store which can be regional to me) the subsequent information mid-afternoon which I was unable to solution at get the job done. My assumption is that the decision was to schedule delivery. There was no voice concept still left. It's got now been two weeks and they may have yet to succeed in out once more. I have identified as no below 5 periods and remaining two voice messages with the store. I've been given no reaction. Today I known as the "Customer Treatment" number to cancel my get (it does not seem like feasible to cancel online).

One of many guys stated to order distinctive couches that they are able to Create inside the household?. So they want you to obtain what they need not what you need??? They ended up discussing how hefty the couches were and that it absolutely was a fifth flooring. That was the actual motive they did not need to do the shipping and delivery. Disgrace on Bobs for hiring these lazy delivery people today. If you cannot do the job obtain something else to perform. The couches I'm changing are from Bobs in addition and they had been larger than The brand new types I ordered and so they sent them with no difficulty. Bob could be a fantastic guy but his staff definitely suck. Stay clear of this place.

I'd a challenge with Bob's household furniture at the beginning and I did not get anywhere with the folks . I had talk to lots of men and women simply because I was so offended . So I waited each week . When l identified as I used to be calmer And that i spoke to Victor and Abruptly anything was wonderful.

Wherever do I start. Ordered a set of couches and on shipping the supply guys noticed it was a 5th flooring walkup with no elevator and experimented with each excuse to cancel the delivery. They are so sleezy they took a picture from the couch standing up from the constructing doorway to send out to their supervisor to show the couches "didn't match" so they may go on and terminate the order. The moment we called to complain they lied to their manager and said they brought the couches into the 5th ground which happens to be not possible due to the fact they didn't even get In the building! They arrived towards the constructing door and took them right back on the truck.

Ultimately, I decided to Visit the store for aid. There, they called the same customer services line in an effort to setup an excellent exchange. After per week, the furniture was shipped with precisely the same trouble. In spite of possessing been informed that if there was a problem, they would eliminate the many furniture, the delivery guys explained their requested have been to replace only and therefore, could not get rid of the household furniture that was only in my way and that i couldn't even use. So all over again, I needed to go to the store to handle the condition. My relative spoke with customer assistance, in which all over again they attempted to say they could not situation a refund. Anything about Bob's is unprofessional: from the way they glue unmatched Wooden on the home furnishings for the sorry excuse for any customer service line. They have currently taken 3 weekends clear of me unnecessarily. The amount of labor I needed to do for an excellent exchange after which a refund was exhausting and time intensive. Keep away from this place!

I'd a Awful experience working with Bob's customer support consultant after I made a buy at Bob's furniture store through the street from Kings plaza in Brooklyn, NY. I typically shop at Raymor and Flanagan but chose to attempt Bob out. I bought a sectional sofa for almost 2 thousand pounds. I also obtained a bedroom set for my son. I procured the extra protection to the couch, since it was highly suggested with the agent at time of buy. Per month back, I recognized a small rip concerning the facet with the couch. Upon further investigation, it absolutely was observed for being a seam separation. This was communicated to the customer support consultant as I attempted to file a declare. Weekly afterwards, an extremely unprofessional guy came-by and looked on the sofa. He stated that it had been a seam separation nonetheless it looked like a person did it.

Deajah was phenomenal she was tentative knew her pricing and products and solutions and her customer services was awesome!!!! I will likely be back for my mine

Their alternatives commence at just over $five hundred and hottest sets arrive with polyester fabric and Bob-o-pedic foam cushioning. Overall, customers just like the Original truly feel of your Bob's front room sets, but there have been some issues about longevity and toughness in some instances.

The very first most commonly encountered matter that Bob's shoppers are looking for is a brand new sectional or couch. Their prices commence under $600 and feature largely synthetic upholstering with foam cushioning. Most alternatives come in colour tones like grey, beige, brown, and navy.

If there was a damaging star then I would opt for that. The sales particular person named Michael responded "whatever" when I attempted to discuss The difficulty that I used to be obtaining with a supply. He then proceeded to transfer me to some non-current number that stored ringing.

Subsequent detail you realize the first salesperson jumps in as if she was hiding behind the furnishings listening to our dialogue. We also obtained her hours, cell number, and Fee only crap that other reviewers also outlined. Now I do know wherever bikes e bike all of the used car salespeople rejects turn out. Just one beneficial: I really believed that most furnishings there looked pretty good and was priced proper. I do obtain the sleezy feeling that they add loads of rates.